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Terms of Agreement
▶ Terms of Agreement

This Terms of Agreement compose a binding agreement for your use of the Powerhouse services. By using Powerhouselive.net, you agree to be bound by all of the terms and conditions of this Agreement, as well as the policies, whether you are just a visitora member of this site. Read this Agreement carefully. To become a Powerhouse Member, communicate with other Members, and utilize the Powerhouse services, you must read this Agreement and indicate your acceptance during the Registration process.
 
The Powerhouse reserves the right to modify this Agreement and policies at any time without prior notice. Modifications will be effective upon posting on the Powerhouse website. By being a Member, you agree to these modifications. Once deciding to become a member, a password must be made. You are responsible for maintaining the confidentiality of your password. The Powerhouse has no control over damages that may arise if a third party were to access your password.
 
Please be advised that we are not responsible for any messages posted in the Forum. You understand that all the content posted to the Powerhouse's Forum is the sole responsibility of the individual who originally posted the content. All contents posted on the forum do not represent the opinions of Powerhouse. The forum is an open domain where anyone with a username and password can post their opinions. Be advised that the forum will be moderated constantly. 
 
The Powerhouse will not be liable, under any circumstances and in any way, for any errorsomissions, lossdamage of any kind incurred as a result of the use of any content postedotherwise transmitted via Powerhouse, and you hereby release Powerhouse and its officers, directors, shareholders and employees from the prior. You agree that you must evaluate and bear all risks associated with the use of any content, including any reliance on the accuracy, completeness,usefulness of such content. The content does not reflect those of Powerhouse, but solely the individual member. Those who object to any content, please contact Powerhouse personnel via e-mail.
 
For purposes of identification, you must provide the Powerhouse with accurate, complete and updated information. This is important as a Member, due to sensitive transactions that may occur while utilizing the Powerhouse services. The Powerhouse may require a copy of a state issued form of identification before making changes to the registration data, age verification statusbilling information on a customer's account. Please direct to our Privacy Policy for further information concerning the personal information collected and received on Powerhouse.  
Privacy Policy
 

Safeguarding your privacy and the security of your personal information is important to us. Please take a few minutes to read the following policy so that you understand how we treat your personal information. As we continuously improve and expand our services, this policy might change without notice, so please check it periodically. If you have questions about our privacy policy, please contact us via host@powerhoselive.net at your convenience.

 
▶ Purpose

Powerhouse has adopted this Privacy Policy in order to inform you of its policies with respect to information collected from the website. Your use of the Powerhouse website constitutes your acceptance of this Privacy Policy and your consent to the practices it describes. 

 
▶ Personally Identifiable Information

Personally Identifiable Information is any information that concerns you individually and would permit someone to contact you, for example, your name, address, telephone/fax number, email address any information you submit to powerhouselive.net that identifies you individually. The website will not collect any personally identifiable information about you unless you provide it. Therefore, if you do not want us to obtain any personally identifiable information about you, please do not submit it to us. 


You can visit and browse powerhouselive.net without revealing personally identifiable information about yourself, but not all functions will be available to you. You would have to choose to disclose personally identifiable information about yourself, which may be maintained as described below. The Web Sites and the Applications may collect personally identifiable information about you by methods such as the following:


Registration Forms
   

If you are offered the opportunity to enter a promotion, to become a registered user of powerhouselive.net,to opt-in to receive Powerhouse’s concert information through various email applications, you must apply by filling out the registration form available on powerhouselive.net. This form requires certain personally identifiable information that may include, without limitation, your name, email address, postal address, telephone number, areas of interest, product usage, credit/debit card number(s) with associated expiration date(s), CVV and billing zip code(s), and/or a unique individual password.


Transactions and Activity
    

If you become a registered user if you conduct transactions through the website, we will collect information about the transactions you engage in while on the Web Sites Application and your other activity on the website. This information may include, without limitation, areas of the website that you visit, transaction type, content that you view, download submit, transaction amount, payment, and billing information as well as the nature, quantity and price of the goods services you exchange and the individual sentities with whom you communicate transact business.


Email and other voluntary communications
     

You may also choose to communicate with us through email, by telephone, in writing, through other means. We also collect the information in these communications, and such information may be personally identifiable.

 
▶ Information Use

Powerhouse may use the personally identifiable information collected through its website primarily for such purposes as; 

·         helping to establish and verify the identity of users

·         opening, maintaining, administering and servicing users' accounts memberships

·         processing, servicing, enforcing transactions and sending related communications

·         providing services and support to users

·     providing users with product service updates, promotional notices and offers, and other information about

          Powerhouse concerts

·         responding to your questions inquiries, comments and instructions

·         protecting our systems from fraud and unlawful access

·         maintaining the security and integrity of its systems.

 
▶ Disclosure of Information

Powerhouse does not provide personally identifiable information to unaffiliated third parties for their use in marketing directly to you. Powerhouse may use unaffiliated companies to help it maintain and operate its Web Sites, payment processing,for other reasons related to the operation of its business, and those companies may receive your personally identifiable information for that purpose. These companies may only use such personally identifiable information for the purposeperforming those functions and may not use it for any other purpose. Powerhouse may also disclose personally identifiable information about you in connection with legal requirements, such as in response to an authorized subpoena, governmental requestinvestigation,as otherwise permitted by law. 

 
▶ Security

Powerhouse maintains physical, electronic, and procedural safeguards to help guard personally identifiable information. If transactions are being offered on the website, all pertaining data and information are transmitted from your computer to Powerhouse's server in encrypted form using industry-standard Secure Sockets Layer (SSL) connections to help protect such information from interception. Powerhouse restricts any and all authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide productsservices to you and those persons you have authorized to have access to such information. credit/debit card number(s) you elect to provide on file as part of your online profile for use when placing an order through Powerhouse website will be tokenized and maintained in an encrypted format by a third party provider to further lower any risk. It is your responsibility to protect the integrity of your own account by keeping your account name and password safe. Please be aware, however, that any emailother transmission you send through the internet cannot be completely protected against unauthorized interception. 


While we use SSL encryption to protect personally identifiable information online, we also take measures to protect your information off-line. All of our users' information is restricted in our offices. Only employees who need the information to perform a specific task are granted access to identifiable information. Furthermore, all employees are fully informed about our security and privacy practices and updated as new policies are addedrevised.

  

▶ Revision Date

This policy was last updated December 10, 2013. 

 
Ticket Policy

 


The following policies will apply to all purchases made through this website. The policies are subject to our Terms of Use, that are incorporated by this reference. For each event, you may be subject to additional terms restrictions set forth by the venues other promoters. Purchasers are urged to review their tickets for any additional information that may apply to their attendance to an event. 






Group Sales 




Special group rates are to be determined based on the event and venue. For additional updates, please contact Powerhouse at 213.368.0303 for our event promotions and special rates.






Payment 




Powerhouselive.net will be the host handling all transactions for each ticket purchased on this website. For those purchasing tickets with a credit card, thetotal amount will be charged immediately, including convenience fees. 


Tickets are non-refundable and non-exchangeable. All sales are final. There will be no adjustments to ticket prices once they are purchased. When purchases are made, the only methods of payment allowed are American Express, Discover, Master Card, and Visa.






Event Cancellations / Postponements 




Every so often, events may be forced to be cancelled postponed by the promoter, artist, venue, and the act of God, in which case we will attempt to contact you in order to notify you of refund exchange procedures. Refunds will be made through your point of purchase unless there is any other announcement. Should an event be postponed, you are required to contact the venue directly for revised dates ofthe event and/or for an applicable refund policy.






Lost-Stolen Tickets




If your ticket is lost stolen, contact Powerhouse and we will arrange for newones. Your old tickets will become null and void (unable to be used). We will issue new tickets with the same seats, but with different barcodes so that the old tickets will not be applicable. 






Ticket Limits 




In an effort to give all interested customers an opportunity to purchase tickets to an event, venues and promoters often set limits on the number of tickets one customer household is allowed to purchase. You will be advised ofany limits on tickets by a posting for the event, by a system limitation on the number of tickets you may purchase during your online session. Tickets purchased for an event during multiple online sessions on our website are totaled to ensure that a venue promoter has not exceeded any limitations. When customers exceed these limits, their orders may not be fulfilled. For information on group purchases, please contact us at 213.368.0303.