Special group rates are to be determined based on the event and venue. For additional updates, please contact Powerhouse at 213.368.0303 for our event promotions and special rates.
Powerhouselive.net will be the host handling all transactions for each ticket purchased on this website. For those purchasing tickets with a credit card, the total amount will be charged immediately, including convenience fees. Tickets are non-refundable and non-exchangable. All sales are final. There will be no adjustments to ticket prices once they are purchased. When purchases are made, the only methods of payment allowed are Master Card, and Visa.
Event Cancellations / Postponements
Every so often, events may be forced to be cancelled or postponed by the promoter, artist, venue, or the act of God, in which case we will attempt to contact you in order to notify you of refund or exchange procedures. Refunds will be made through your point of purchase unless there is any other announcement. Should an event be postponed, you are required to contact the venue directly for revised dates of the event and/or for an applicable refund policy.
Lost or Stolen Tickets
If your ticket is lost or stolen, contact Powerhouse and we will arrange for new ones. Your old tickets will become null and void (unable to be used). We will issue new tickets with the same seats, but with different barcodes so that the old tickets will not be applicable.
In an effort to give all interested customers an opportunity to purchase tickets to an event, venues and promoters often set limits on the number of tickets one customer or household is allowed to purchase. You will be advised of any limits on tickets by a posting for the event, or by a system limitation on the number of tickets you may purchase during your online session. Tickets purchased for an event during multiple online sessions on our website are totaled to ensure that a venue or promoter has not exceeded any limitations. When customers exceed these limits, their orders may not be fulfilled. For information on group purchases, please contact us at 213.368.0303.